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Thank you for visiting Cosmic Yoga With Hetvi. This Privacy Policy outlines how we collect, use, and disclose information when you visit our website.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, and other contact details when you voluntarily provide it to us, for example, when you fill out a contact form or sign up for our newsletter.

Usage Information: We automatically collect information about your interaction with our website, including your IP address, browser type, pages visited, and time spent on each page. This information helps us analyze trends, improve our website, and enhance user experience.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly as a result.

How We Use Your Information

To Provide Services: We use the information collected to provide you with the services offered on our website, respond to your inquiries, and fulfill your requests.

To Improve Our Website: We analyze the information collected to understand how users interact with our website, identify areas for improvement, and optimize user experience.

To Communicate with You: With your consent, we may use your contact information to send you promotional emails, newsletters, or other communications about our products, services, and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

Information Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. These service providers are obligated to handle your information securely and only use it for the purposes we specify.

Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Your Choices

Opt-Out: You can opt-out of certain data collection and use by adjusting your browser settings or opting out of email communications. However, please note that some features of our website may not be available to you if you disable cookies or opt-out of certain communications.

Access and Update: You can access and update your personal information by contacting us directly.

Data Security

We take reasonable measures to protect the security of your information against unauthorized access, alteration, disclosure, or destruction.

Refunds/Cancellations Policy

Overview

We strive to provide the best products and services to our customers. If you are not completely satisfied with your purchase, we are here to help. Please review our policy below for detailed information on refunds and cancellations.

Refunds

Eligibility: Refunds are available for products and services purchased directly from our website. To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Process: To request a refund, please contact our customer support team at cosmicyogawithhetvi@gmail.com with your order details and the reason for the refund. We will review your request and notify you of the approval or rejection of your refund within 3 business days.

Processing Time: Once approved, the refund will be processed, and the credit will be applied to your original method of payment. Please note that it may take 5-7 working days for the amount to be credited to your bank account, depending on your bank’s processing time.

Cancellations

Order Cancellations: If you need to cancel your order, please contact us as soon as possible at cosmicyogawithhetvi@gmail.com. If the order has not yet been processed, we will cancel it and issue a full refund. If the order has already been processed or shipped, you will need to follow our refund process.

Service Cancellations: For services, cancellations must be made 24 hours before the scheduled service date. Late cancellations may be subject to a cancellation fee.

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Gift cards
• Downloadable software products
• Perishable goods

Exchanges

If you received a defective or damaged product, we will be happy to exchange it for the same item. Please contact us at cosmicyogawithhetvi@gmail.com for instructions on returning the item.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at cosmicyogawithhetvi@gmail.com